FAQs
ORDERING
I AM HAVING TROUBLE PLACING AN ORDER?
We are sorry to hear this. Please contact our customer service team by using our contact us form and we will do our best to resolve this issue for you.
CAN I ORDER OVER THE PHONE?
Currently we do not accept payments over the phone.
CAN I CHANGE MY ORDER ONCE ITS PLACED?
Once your order has been confirmed, our staff cannot change or edit the order due to administrative reasons.
If you have placed an order incorrectly, please contact us and we will cancel the order, allowing you to re-order the correct items.
PAYMENT
WHAT PAYMENT METHODS DO YOU ACCEPT?
ACCEPTED
Paypal
Visa
Visa Electron
MasterCard
Delta
Solo
Maestro
American Express
JCB
DO I HAVE TO PAY CUSTOMS AND IMPORT DUTIES?
Most countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price.
The following countries are shipped to on a DDP (Delivery Duty Paid) basis:
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